Shipping & returns

What are the shipping costs?

The standard shipping costs are € 3,75. This applies to shipments within the Netherlands.

The shipping costs within Europe differ. For example, to Belgium, the shipping costs are € 9,00.

 

How long does it take before my order arrives?

Orders will be sent by HelemaalShea as soon as possible. Orders before 10:00 will be sent the same day. Orders ordered during the weekend are sent on Monday. In case of a holiday other than the weekend, your order will be sent the day after.

You will receive a message as soon as your order has been shipped. In the case of a larger package or a letterbox package, you will receive a separate email with a track & trace link.

 

How is my order shipped?

All orders are sent in as well as possible (letterbox) boxes and with as little as possible filling material, so less waste. The padding material that is used is paper.

 

Can I also collect my order?

Yes, that's possible. You can pick up your order in De Rijp (Noord-Holland). When placing your order you can choose "pick up". The order can, be picked up every weekday (Monday to Friday) in the morning.

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